AV-SCIENCE has enhanced service program that brings you convenient and prioritized service and support. Our technicians and engineers will ensure that your system is operating in optimum condition and perform preventative maintenance procedures at regularly scheduled intervals. As your dedicated service and support provider, we will:
ANNUAL MAINTENANCE PROGRAM
Customers may at their discretion have the annual Service and Maintenance Program for their AV equipments. Customer should call AV-SCIENCE to schedule a time for maintenance.
Hot Swap - Under our Platinum Service and Maintenance Program, customers are eligible for a quick replacement service program. We will send a projector of equivalent quality via overnight services to replace any malfunctioning projector with problems that cannot be resolved by technical support on-site.
The annual maintenance includes equipment such as :
include inspection of the cooling fans, cleaning of air filter, cleaning of all optical components, alignment adjustments, replacement of faulty lamp(new lamp provided by customer), checking of lamp-life, checking of input source. Checking and repair of cable connection and rectify any defective connector, refix loose patch panel, tighten mounting assembly and adjust projected image on screen.
Includes cleaning of lens, removal of dust in the internal compartment, removal of dust on the frenels lens and fans, replacement of faulty lamps (new lamp provided by customer), alignment of focusing arm if necessary.
Cleaning of lens, external and internal removal of dust in the filter, replacement of faulty lamps, if any (provided by customer), checking of all input source. Checking and repair of cable connections.
CARRY-IN SERVICE AND REPAIR
We service and repair all the major brands of LCD / DLP projectors. Our qualified technical team can perform troubleshooting as well as repairs of many components.
Diagnosis of your machine is FREE * if repair is authorized after successful diagnosis.
A *minimum diagnosis charge applies should the customer choose not to go ahead with the repair work after a successful diagnosis
- Sales of Projector lamp kits of various brands
- Sales of Projectors' spare parts and accessories
- Rental of AV equipment
For more information on our service, repair and Maintenance Program solutions, please e-mail our service manager (
Or for immediate assistance, please call 65-6487 0529 or 65-6487 2322 (Ext.511)